Conflict resolution

Conflict resolution processes

Conflict resolution processes

Time frame:
Punctual usage

Complexity: 4/5

Background & Purpose

The conflict resolution mechanisms includes: one-on-one discussion, mediation by a peer and mediation by a panel, (individual coaching).
Phase 1: the two people sit together and try to sort it out privately.
Phase 2 (if necessary): nominate a colleague both trust to act as a mediator (supports the participants in coming to their own solution – same in phase 2-4).
Phase 3 (if necessary): a panel of topic-relevant colleagues is convened.
Phase 4 (if necessary): the founder/president is called into the panel to add to panel’s moral weight.
More info: http://www.reinventingorganizationswiki.com/Conflict_resolution

Contact

Name: Elias Kindle
Organisation: Symbiose Gemeinschaft
Email: elias@symbiose.li
Website: http://www.symbiose.li

Posted by zapierservice in Practices
Reframing

Reframing

Time frame:

Punctual usage
Complexity: 3/5
More info: http://

Background & Purpose

Remember who said this? “Problems cannot be solved by the same level of thinking that created them.” You are right, Albert Einstein.
Many times when we see things in one way (our natural understanding of a problem or situation) it is hard to see it in another way, and it requires from us a many times difficult but necessary paradigm shift.

If you browse online you will find many resources and tools to help you and your team shift the lens on a situation.

More info: http://

Contact

Name: Mercè
Email: merce@holon.cat
Website: http://www.holon.cat

Posted by zapierservice in Practices
Emotional Maps

Emotional Maps

Time frame: Punctual usage
Complexity: 3/5

Background & Purpose

We hold emotional mapping sessions in order to sense what is not being said and to provide space for people to express how they are doing. We do it periodically as a sort of soft track record. It helps us to make explicit any internal tacit conflicts but also some external pressures that can be a source for future innovations or just to better fit our environment.

More info: https://docs.google.com/document/d/1ibbT1jk4LPtCmccKgLHFHKE-VawKIhSI6awOC0pdBdo/edit?usp=sharing

Contact

Name: Adrià Garcia i Mateu
Email: info@laborda.coop
Website: http://www.laborda.coop

Posted by zapierservice in Practices
Ping Pong Q&A Game

Ping Pong Q&A Game

Time frame:

Punctual usage
Complexity: 1/5
More info: http://

Background & Purpose

#The “ping pong Q&A” game will inevitably result in absurd, silly and often very meaningful input:

One person asks a question which needs to be answered without pause and minimal hesitation in exactly five words by all other participants. The game works especially well in pairs.

This restriction of five words and no thinking time causes some very curious effects including answers that are surprisingly deep and provocative.
More info: http://

Contact

Name: Mischa Altmann
Email: mischa@resonanz-austria.org
Website: http://resonanz-austria.org

Posted by zapierservice in Practices
The “Yes, and…” Game

The “Yes, and…” Game

Time frame:
Ongoing usage

Complexity: 1/5
More info:

Background & Purpose

The “Yes, and” game is an incredibly simple but effective way to get you out of a rut, to get your creative juices going, to generate ideas, to say things you always wanted to say but were scared to do so, etc.

One person starts off by stating an idea and then the next person says “yes, and…” and then simply adds their own idea. The pace should be quite fast and there’s no pausing allowed.

This will generate some obvious ideas, but as there is no space for critical reflection, the creative absurdity (and real innovation) starts to manifest.
More info:

Contact

Name: Mischa Altmann
Email: mischa@resonanz-austria.org
Website: http://resonanz-austria.org

Posted by zapierservice in Practices
Go outside (yes, really!)

Go outside (yes, really!)

Time frame:
Ongoing usage

Complexity: 1/5
More info:

Background & Purpose

When the conversation get’s tough and our energy is going down, I suggest going #outside to get some perspective.

When there is a negative tension that is unlikely to be resolved, a creative disturbance can be very helpful: making a conscious choice to change your current environment and enter into a more open space (especially outdoors) is a an opportunity to:
* take a moment of reflection (during the transition)
* put the situation into perspective literally and metaphorically

Try initiating the change by voicing your personal need for going outside.
More info:

Contact

Name: Mischa Altmann
Email: mischa@resonanz-austria.org
Website: http://resonanz-austria.org

Posted by zapierservice in Practices